Foire aux questions


Q1 : How to upload my videos?

To upload videos you need to select the center in which you played on this page: http://www.mysportconnect.net/fr/notre-offre/clubs/

answers.a1_part2


Q2 : When I want to download my video I get the message : "downloading of this video is unauthorized".

How can I get them back ?

answers.a2_part2


blocage video


Q3 : When I asked my video, I returned to the home page but nothing happens .

answers.a3_part1


If the problem persists , please contact us at 0899 49 42 96.


Q4 : How to apply to the goal of the month competition ?

answers.a4_part1


Q5 : How many videos per day can I download ?

you can download 8 videos per day.


Q6 : How long the videos are available for downloading?

The videos are available for download up to 8 days after your game.


Q7 : I can't not play my video, my video player tells me that the file is incorrect, illegible or incomplete.

Some video players can not read the video format proposed.

Click here to download the VLC player


Contact Us

Monday to Friday from 8h to 20h at 0899 49 42 96 or by email by writing to users@mysportconnect.net.